129 Privacy Policy — Protecting Your Personal Information
Your privacy matters to us at 129. This policy explains exactly what data we collect, how we use it, and how we keep it secure.
By using the platform, you are considered to have accepted this Privacy Policy. For any questions, Help Center Contact us.
What information we collect
Account and identity information
During registration, 129 collects the following information:
- Name, Date of Birth & Gender
- Mobile Number & Email Address
- Address and district in Bangladesh
- Login Credentials (stored in encrypted form)
Device and browser information
Information collected automatically while using the platform:
- IP address and device type
- Operating system and browser version
- Page visits, time spent, and click data
- Mobile network and internet service provider name
Payment and financial information
The following information is required for BDT transactions on 129:
- BKash or Nagad Number (used for processing purposes only)
- Deposit & Withdrawal Amounts and Timestamps
- Transaction ID and reference number
- All financial details are handled by the payment gateway — 129 does not store them directly
Usage Data
Activity data collected to improve our services:
- Types of Games Played & Session Duration
- Betting history and statistics
- Which sections of the platform are used most
- Start and end time of each session
Purpose of data use and third parties
129 uses the collected information for the following purposes:
- To verify your account and ensure secure login
- To process BDT payments and complete transactions
- To provide gaming and betting services
- To provide customer support through the Help Center
- To improve the platform experience and resolve technical issues
- To prevent fraud and ensure security
Data sharing with third parties: 129 does not sell or rent your personal data. Limited information is shared only with authorized gateway providers for payment processing, and may be disclosed to authorities when required by legal obligation.
Cookies & Tracking Technologies
129 uses cookies and similar technologies to enhance your experience. These are small text files stored in your browser.
The cookies we use:
- Essential cookies: Required to maintain your login session and enable secure navigation.
- Functional cookies: Used to remember your preferences, such as language settings.
- Analytical Cookies: Collects anonymous data to help us understand which sections of the platform are used most.
You can block cookies through your browser settings, though this may limit some features of the platform.
Data Retention Period
- Data for active accounts is retained for the duration of the account.
- After account closure, data is retained for a specified period as required by law.
- Payment transaction records are retained in accordance with financial regulations.
Data Security & User Rights
Data Security Measures
129 uses the following measures to protect your data:
- SSL encryption — all data transfers occur over secured channels
- Password Encryption — your password is never stored in plain readable form
- Access control — only authorized personnel can access specific data
- Regular security reviews and system updates
Your Rights
As a 129 user, you have the following rights:
- Right to Access: You have the right to know what personal information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your data under certain circumstances.
- To exercise these rights, contact us at [email protected].
Policy Updates & Contact
129 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and the updated date will be shown at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
For any privacy-related questions or concerns:
Contact: [email protected]